Orders will be
dispatched within one working day of receipt.
Orders may be cancelled in writing within 7 days of
receipt, goods must be returned within 30 days. Please
retain proof of posting.
Goods returned for exchange or gift vouchers must in all
respects be in the condition you received them. This
offer applies for three months from the date of purchase
and is in addition to your statutory rights. If posting
goods, please keep proof of posting.
Certain fabrics reflect light differently depending on
lighting conditions, resulting in apparent colour
variations shown in the catalogue. Therefore, colours
depicted should be used only as a guide.
In order to adapt to customer feedback we reserve the
right to amend and improve product specifications and
lingerie fabrics and trims.
In the rare event you have a faulty item, please return
to us at the Freepost address for an exchange.
Customer Care Department
Freepost CN 3021
PO Box 234
Whyteleafe
Surrey
CR3 0BZPostage and Packing for Great Britain:
One item £3.50
Two items £4.50
Three items or more £5.00
If sending an order in by post in the UK, the postage
above will apply.
Free delivery on all Internet orders over £45:
- Offer valid in UK only
- Royal Mail first class delivery
International Terms and Conditions for
Knickerbox.co.uk
Please read our terms and conditions carefully as making
a purchase is acceptance of these terms.
All orders should be made payable to Knickerbox II Ltd.
in pounds sterling. Many of our customers find credit
cards the most efficient and fastest form of payment. We
accept all major credit cards (VISA, MASTERCARD, SWITCH
AND SOLO).
Postage and packing charges for international orders are
calculated on the weight of the order(s).
If paying by credit card, postage and packing will be
added accordingly and your card will be charged.
If paying by cheque/money orders/US dollars, postage and
packing as follows
|
International Postage and Packing |
| Location |
First Item
Minimum |
Per
Additional Item |
| Europe |
£4.00* |
£1.00 |
| Worldwide |
£5.00* |
£1.00 |
| *calculated
on the weight of the order |
Please Note
If paying by cheque/money order, you must send the order
and payment to Knickerbox.
Purchasing from us in acceptance of these terms. The
customer is responsible for the importation of products
into their country and must obey the regulations
concerning the customer requirements.International Terms
and Conditions for Knickerbox.co.uk
Head Office
GOLD GROUP HOUSE,
GODSTONE ROAD,
WHYTELEAFE,
SURREY,
CR3 0GG
TEL: 01883 629 629 |